Privacy Policy

Last Updated: November 1, 2026

1. Who We Are

This Privacy Policy is issued on behalf of QUIZRISE LTD ("we", "us", or "our"). We are the controller responsible for your personal data. Our platform offers AI-powered tools for creating educational quizzes.

Contact Details

If you have any questions about this privacy policy, please contact us using the details below:

Website: https://www.quizrise.com

Address: Address: Office 403, Screenworks, 22 Highbury Grove, London, United Kingdom, N5 2ER

Email: [email protected]

2. What information we collect

Information you give us

• Account information: Your name, email address, and password when you create an account
• Profile information: Any additional details you choose to add to your profile
• Content: Documents, text, audio recordings, or links you upload to create quizzes
• Communication: Messages you send us for support or feedback
• Payment information: Billing details processed securely by our payment providers

Information we collect automatically

• Usage information: How you use our service, which features you access, and your quiz performance
• Device information: Your browser type, operating system, and IP address
• Account security signals: When you sign up, when you sign in, and at most once a day while you use the service, we store your country, a general device type (for example "mobile, iOS, Safari") and a one-way code (a keyed hash) made from your IP address. We never store the IP address itself with your account. We also keep a normalized form of your email address (for example without a "+" tag) to find duplicate accounts. We use these signals only to prevent fraud and abuse, such as one person creating many accounts, based on our legitimate interest in keeping the service secure. We delete them when you delete your account. If you delete an account that used free AI generations in its current monthly cycle, we keep only a one-way code made from your email address, the number of generations used and the date that cycle ends, until that date (at most about one month). A new account with the same email address, including variants such as a "+" tag, then gets the rest of that month's free limit, not a new one. After that we delete the code.
• Cookies: Small files stored on your device to remember your preferences and improve your experience

3. How we use your information

We use your personal information to:

• Provide our service: Create your account, process your content through AI to generate quizzes, and give you access to your materials
• Improve our service: Analyze how people use QuizRise to make it better and develop new features
• Communicate with you: Send you important updates about your account, respond to your questions, and provide customer support
• Process payments: Handle billing and subscription management through our secure payment partners
• Prevent problems: Detect and prevent fraud, abuse, and technical issues
• Legal compliance: Meet our legal obligations and protect our rights

4. When we share your information

We don't sell your personal information. We only share it in these specific situations:

Service providers

We work with trusted companies to help us provide our service:

• AI services: Anthropic to process your content and generate quizzes (with OpenAI as a backup provider), Google Cloud Document AI to read text from scanned files, and Cloudflare Workers AI to transcribe audio sources
• Payment processors: Paddle and Lemon Squeezy to handle billing securely
• Hosting and infrastructure: Vercel and Amazon Web Services to run the service, Neon to host our database, Cloudflare to deliver and protect our website and app, and Upstash for rate limiting. Uploaded files are stored in the EU (Ireland).
• Security and fraud prevention: Emailable to check that a sign-up email address is real and not a temporary address, Google reCAPTCHA to detect automated sign-ups, and Cloudflare Turnstile to protect our contact forms
• Analytics: Google Analytics and PostHog to understand how our service is used. On our website they run only with your consent.
• In-app tools: ProfitWell to measure subscription metrics, Popupsmart to show in-app messages, and the Lemon Squeezy affiliate program to credit referrals
• Logging and monitoring: Grafana Cloud to store technical logs, which can include IP addresses, so we can find errors and abuse
• Email services: Resend to send you important account updates
• Team notifications: our internal communication tools to alert our team about new sign-ups and billing events, with account IDs and the email domain only, never your name or full email address

All these companies are required to protect your information and only use it for the specific services they provide to us.

Legal requirements

We may share your information if required by law, such as responding to legal processes or protecting against fraud.

Business transfers

If QuizRise is sold or merged with another company, your information may be transferred as part of that transaction. We'll notify you before this happens.

5. International data transfers

QuizRise operates globally, which means your information may be processed in countries outside the UK, including the United States. When we transfer your data internationally, we ensure it's protected by:

• Using countries that the UK considers to have adequate data protection
• Implementing contractual protections with our service providers
• Following industry-standard security practices

6. How long we keep your information

We keep your information only as long as we need it:

• Account information: While your account is active and for max 30 days after deletion
• Quiz content: While your account is active and for max 30 days after deletion
• Product analytics: When you delete your account, we ask PostHog to delete your analytics profile, events and session recordings. PostHog processes the deletion in the background.
• Audio sources: Original audio and its transcript are kept with the related quiz until that quiz is deleted; temporary upload and processing copies expire automatically
• Support communications: Correspondence you have had with our support team may be kept for up to five years to help us resolve issues and improve our service.
• Payment records: 7 years as required by law

7. How we protect your information

We take data security seriously and use industry-standard measures to protect your information:

• Encryption: Your data is encrypted when stored and when transmitted over the internet
• Access controls: Only authorized staff can access your information
• Regular monitoring: We continuously monitor our systems for security threats
• Secure infrastructure: We use reliable cloud services with strong security practices

While we work hard to protect your information, no system is 100% secure. If we experience a data breach that affects you, we'll notify you promptly.

8. Your rights and choices

You have important rights regarding your personal information:

How to exercise your rights

To use any of these rights:

• Email us: Send a request to [email protected]
• Use your account: Many actions can be done directly in your account settings
• Contact support: Our support team can help with data requests

We'll respond to your request within 30 days. We may need to verify your identity before processing certain requests.

9. Cookies and tracking

We use cookies and similar technologies to make our service work better and understand how it's used. For detailed information about our use of cookies, please see our Cookie Policy.

10. Children's privacy

Our service is not intended for children under 13. We don't knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we'll delete it.

For users aged 13-18, we recommend getting parental permission before using our service, especially in educational settings.

11. Marketing communications

We may send you emails about your account, service updates, and occasionally about new features. You can unsubscribe from marketing emails at any time by:

• Clicking the unsubscribe link in any email
• Contacting us at [email protected]

We'll still send you important account-related emails even if you opt out of marketing.

12. Changes to this policy

We may update this privacy policy from time to time. When we do, we'll:

• Update the "Last Updated" date at the top

We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Questions and complaints

If you have questions about this privacy policy or how we handle your data, please contact us.