Privacy Policy

Last Updated: August 17, 2025

In summary

We respect your privacy. This policy explains what personal information we collect, how we use it, and what rights you have.

What we collect

Your email and name when you sign up
Content you upload to create quizzes
Usage data like quiz performance

How we use it

To provide our quiz creation service
To improve and develop new features
To communicate with you about your account

Your rights

Access and download your data
Correct any mistakes
Delete your account and data

1. Who We Are

This Privacy Policy is issued on behalf of QUIZRISE LTD ("we", "us", or "our"). We are the controller responsible for your personal data. Our platform offers AI-powered tools for creating educational quizzes.

Contact Details

If you have any questions about this privacy policy, please contact us using the details below:

Website: https://quizrise.com

Address: Address: Office 403, Screenworks, 22 Highbury Grove, London, United Kingdom, N5 2ER

Email: [email protected]

2. What information we collect

Information you give us

Account information: Your name, email address, and password when you create an account
Profile information: Any additional details you choose to add to your profile
Content: Documents, text, or links you upload to create quizzes
Communication: Messages you send us for support or feedback
Payment information: Billing details processed securely by our payment providers

Information we collect automatically

Usage information: How you use our service, which features you access, and your quiz performance
Device information: Your browser type, operating system, and IP address
Cookies: Small files stored on your device to remember your preferences and improve your experience

3. How we use your information

We use your personal information to:

Provide our service: Create your account, process your content through AI to generate quizzes, and give you access to your materials
Improve our service: Analyze how people use QuizRise to make it better and develop new features
Communicate with you: Send you important updates about your account, respond to your questions, and provide customer support
Process payments: Handle billing and subscription management through our secure payment partners
Prevent problems: Detect and prevent fraud, abuse, and technical issues
Legal compliance: Meet our legal obligations and protect our rights

4. When we share your information

We don't sell your personal information. We only share it in these specific situations:

Service providers

We work with trusted companies to help us provide our service:

AI services: OpenAI and Microsoft Azure to process your content and generate quizzes
Payment processors: Paddle and Lemon Squeezy to handle billing securely
Cloud hosting: Amazon Web Services to store your data securely
Analytics: Google Analytics and PostHog to understand how our service is used
Email services: To send you important account updates

All these companies are required to protect your information and only use it for the specific services they provide to us.

Legal requirements

We may share your information if required by law, such as responding to legal processes or protecting against fraud.

Business transfers

If QuizRise is sold or merged with another company, your information may be transferred as part of that transaction. We'll notify you before this happens.

5. International data transfers

QuizRise operates globally, which means your information may be processed in countries outside the UK, including the United States. When we transfer your data internationally, we ensure it's protected by:

Using countries that the UK considers to have adequate data protection
Implementing contractual protections with our service providers
Following industry-standard security practices

6. How long we keep your information

We keep your information only as long as we need it:

Account information: While your account is active and for max 30 days after deletion
Quiz content: While your account is active and for max 30 days after deletion
Support communications: Correspondence you have had with our support team may be kept for up to five years to help us resolve issues and improve our service.
Payment records: 7 years as required by law

7. How we protect your information

We take data security seriously and use industry-standard measures to protect your information:

Encryption: Your data is encrypted when stored and when transmitted over the internet
Access controls: Only authorized staff can access your information
Regular monitoring: We continuously monitor our systems for security threats
Secure infrastructure: We use reliable cloud services with strong security practices

While we work hard to protect your information, no system is 100% secure. If we experience a data breach that affects you, we'll notify you promptly.

8. Your rights and choices

You have important rights regarding your personal information:

Access your data

Request a copy of the personal information we have about you

Correct your data

Update or fix any incorrect information

Delete your data

Request that we delete your personal information

Export your data

Get your data in a format you can use elsewhere

Limit processing

Ask us to stop using your data in certain ways

Object to processing

Object to how we use your data for our legitimate business interests

How to exercise your rights

To use any of these rights:

Email us: Send a request to [email protected]
Use your account: Many actions can be done directly in your account settings
Contact support: Our support team can help with data requests

We'll respond to your request within 30 days. We may need to verify your identity before processing certain requests.

9. Cookies and tracking

We use cookies and similar technologies to make our service work better and understand how it's used. For detailed information about our use of cookies, please see our Cookie Policy.

10. Children's privacy

Our service is not intended for children under 13. We don't knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we'll delete it.

For users aged 13-18, we recommend getting parental permission before using our service, especially in educational settings.

11. Marketing communications

We may send you emails about your account, service updates, and occasionally about new features. You can unsubscribe from marketing emails at any time by:

Clicking the unsubscribe link in any email
Contacting us at [email protected]

We'll still send you important account-related emails even if you opt out of marketing.

12. Changes to this policy

We may update this privacy policy from time to time. When we do, we'll:

Update the "Last Updated" date at the top

We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Questions and complaints

If you have questions about this privacy policy or how we handle your data, please contact us.

QUIZRISE LTD

Address: Office 403, Screenworks, 22 Highbury Grove, London, United Kingdom, N5 2ER

Company number: 15911286

General Support: [email protected]

Legal Inquiries: [email protected]

For urgent security matters, please include "URGENT SECURITY" in the subject line.

This privacy policy is designed to be clear and transparent about how we handle your personal information. We're committed to protecting your privacy while providing you with powerful educational tools.